audit@once
invoice review and dispute settlement
The business case:
In the wholesale business, the carriers send and receive voluminous statements (invoices and declarations) containing lots of line items. Due to the associated high commercial impact, receivers check these statements based on expected values (reference items). The reference and the statement items must be correlated, verified, reviewed and, if necessary, complained (outgoing dispute). Conversely, an incoming dispute on an outgoing statement must be processed in the same detail.
To perform these operations without appropriate software is very time and resource consuming. audit@once supports the user optimally in the processing of incoming statements and disputes. Extensive and complex statements are processed in a very short time and low resource requirements.
With audit@once you save resources and minimize cost and revenue loss.
audit@once highlights:
- covering the complete workflow for incoming statements and disputes
- incoming statements
- upload of reference and incoming statement items.
- ‘pairing and grouping engine’ (reference items ↔ statement items).
- 3-step statement review (total → groups → items).
- threshold controlled evaluation at each step.
- automatic creation of dispute letters and payment orders
- support during dispute negotiation and settlement
- incoming disputes
- import of the disputed items and assignment to the respective statement items.
- threshold controlled evaluation.
- support during dispute negotiation and settlement
- automatic creation of correction notes.
- extensive Reporting
- full view on the financial data
workflow: incoming invoice
upload → pair & group → review → dispute negotiation
Intuitive workflow:
1st step: upload reference line items - background service
2nd step: upload digitized incoming statement line items
the totals are presented and the statement can be settled on this stage if required
in case of settlement, a respective payment order is created and sent
3rd step: pairing & grouping
the pairing and grouping engine analyzes the data, builds optimal pairs and groups and presents the results
the engine can be reconfigured to build new groups based on the new configuration
pairs, groups or the statement can be settle or
a dispute letter is created and sent
for the settled pairs and groups a respective payment order is created, if required
4th step: dispute management
all steps of the dispute negotiation are monitored
in case of settlement, a respective payment order is created and sent
workflow: incoming dispute
import → pair & group → review → dispute negotiation
Intuitive workflow:
1st step: upload outgoing statement line items - background service
2nd step: import dispute line items
upload digitized dispute line items and start pairing & grouping or
import dispute line items and pair/group manually
3rd step: dispute management
pairs, groups, or the dispute can be settled
all steps of the dispute negotiation are monitored
4th step: dispute settlement
in case of settlement, a correction note is created, if necessary
In a live demo, you get an impression how powerful this tool is.